Privacy Policy for Easy Business Rater

Effective Date: October 2, 2026

Last Updated: October 2, 2026

Welcome to Easy Business Rater ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.easybusinessrater.com (the "Site") and use our local growth toolkit, workspaces, review boosters, booking pages, lead forms, and associated services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site or Services.

1. Information We Collect

We collect information that identifies, relates to, describes, references, or can be linked to a particular consumer or device ("Personal Data").

A. Information You Provide Directly to Us

• Account and Profile Information: When you register for an account, workspace, or subscription, we collect your name, email address, password, business name, and billing details.

• Campaign and Business Content: Information you input into our platform to run campaigns, including services offered, appointment schedules, promotional offers, feedback criteria, and custom text or AI-assisted content configurations.

• Customer and End-User Data: Information collected by you (or through your campaigns) from your customers, such as names, email addresses, phone numbers, appointment requests, reviews, and feedback submissions. (Note: You act as the controller of your customers' data; we process it on your behalf to provide the workspace tools).

• Communications: Records and contents of correspondence when you contact our support team or communicate with us through the Site.

B. Information Collected Automatically

When you navigate or interact with our Site and Services, we automatically collect technical data regarding your device and usage patterns:

• Log and Device Data: IP address, browser type, operating system, device identifiers, referring URLs, and pages viewed.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking tools to analyze traffic, remember user preferences, measure campaign engagement, and support analytics features. You can control cookies through your browser settings or our cookie consent banner.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide, operate, maintain, and improve our website and workspace tools.

• Process transactions and manage your user account, subscriptions, and billing.

• Enable core features like Review Boosters, Booking Pages, Lead Forms, Coupon Campaigns, and Feedback Forms.

• Power AI writing tools and features designed to help format or shape your campaign messages.

• Send administrative notifications, technical notices, updates, security alerts, and support messages.

• Analyze platform usage, trends, and interactions to optimize user experience and develop new features.

• Comply with legal obligations, resolve disputes, and enforce our Terms of Use.

3. How We Share Your Information

We do not sell your personal data. We may share or disclose your information in the following limited circumstances:

• Service Providers: With third-party vendors, hosting providers, payment processors, and analytics partners who perform services on our behalf under strict confidentiality agreements.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• Compliance with Laws: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• With Your Consent: We may share your information for any other purpose disclosed to you with your explicit consent.

4. Data Security

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, destruction, loss, alteration, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights and Choices

Depending on your jurisdiction (such as the EEA, UK, or California), you may have certain rights regarding your personal data:

• Access & Portability: Request access to or a copy of the personal data we hold about you.

• Correction: Request that we update or correct inaccurate or incomplete data.

• Deletion: Request the erasure of your personal data, subject to certain legal exceptions.

• Opt-Out of Marketing: Unsubscribe from promotional communications by following the instructions contained in those emails or contacting us directly.

• Cookie Management: Manage or decline non-essential cookies via your browser settings or our cookie banner controls.

To exercise any of these rights, please contact us using the details provided below.

6. Children's Privacy

Our Services are designed for businesses and commercial users and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a minor without verification of parental consent, we will take steps to delete that information promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be indicated by an updated "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please reach out to us:

• Website: https://www.easybusinessrater.com/contact (or via our Contact page)